ERMIA Hotels & Resorts in partnership with the hotelier and guided by the individual requirements, profitability and sustainability, offers a wide range of specialized services to efficiently meet the needs of the ever changing and highly competitive tourism environment.

The services offered by ERMIA Hotels & Resorts are addressed to owners of tourist properties, as well as to homeowners who are willing to take advantage of the radically evolving tourism industry. ERMIA services cover the entire operating range of hotels, accommodation and villas and are subject to the following areas:

Operation & Training

  • Improvement of the quality of the services offered 
  • Recruitment and training of managers and staff
  • Organization procedures of the hotel (Standards of Operation)
  • Full organization of Food & Beverage departments (creation of concepts, menus, model recipes, staff training)

Management & Growth Configuration Pricing

  • Creation of Business Plan and income statement (P&L account)
  • Concept creation and strategy formulation (Pre-opening consulting)
  • Creation of Marketing Plan
  • Product, region and market analysis
  • Configuration pricing
  • Sales strategy & promotion in domestic and international market
  • Formulation, planning and monitoring of advertising campaigns